Basic, Standard, Premium — three tiers, similar names, very different capabilities. Here's what each one actually includes in plain English, where the line falls between them, and how to pick the right fit for your team.
Business Basic gives you email, Teams and web-only Office apps — no installed desktop Word/Excel/Outlook. Business Standard adds the full installed desktop apps. Business Premium adds a serious security and device-management layer (Intune, Defender for Business, Entra ID P1, DLP). Most established SMBs that care about security land on Premium; teams that only need email and web apps can start on Basic. All three are capped at 300 users.
Every Business plan shares the same foundation: business-class Exchange email, Microsoft Teams, SharePoint, and 1 TB of OneDrive storage per person. The differences are about which apps you can install and how much security and control comes bundled in.
Basic covers email and the core Microsoft 365 collaboration tools: Exchange mailboxes, Teams, SharePoint and OneDrive. The catch is the Office apps — on Basic you get the web and mobile versions only (Word, Excel, PowerPoint and Outlook in a browser or on a phone). There are no installed desktop apps for Windows or Mac. It suits lighter users, front-line or shift staff, and businesses whose people mostly live in email and the browser.
Standard is Basic plus the full installed desktop Office suite — the "proper" Word, Excel, PowerPoint and Outlook you download onto each PC or Mac, which keep working offline and handle heavier documents and spreadsheets far better than the web versions. If your team relies on real Excel (pivot tables, macros, large workbooks) or the desktop Outlook experience, Standard is the practical minimum.
Premium includes everything in Standard, then layers on the tools that keep company data and devices safe. That's where Microsoft Intune (manage and secure laptops and phones), Defender for Business (business-grade anti-malware and threat protection), Microsoft Entra ID P1 (conditional access and stronger sign-in controls) and data loss prevention (DLP) live. For most professional-services and regulated SMBs, this is the tier that actually meets the security bar.
Most businesses are either over-licensed, under-secured, or both. Our free IT Health Check reviews your Microsoft 365 licensing, security settings and device management, and shows you exactly which plan mix fits your team — so you get the features you need without paying for the ones you don't.