Last updated: 26 July 2026
This Privacy Policy explains how Clarity Technology Group Pty Ltd (ACN 639 441 213), trading as Clarity — IT For Business ("Clarity", "we", "us"), collects, uses, discloses and protects your personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information you provide to us directly, including when you submit a form, request an IT Health Check, complete an online assessment, or contact us by phone or email. This may include your name, business name, email address, phone number, number of staff, and details of your enquiry.
When you use our website, our hosting provider may also automatically collect technical information such as your IP address, browser type and pages visited, for security and reliability purposes.
We use your personal information to:
We will only send you marketing communications where you have consented, and every such message will include an easy way to unsubscribe (in line with the Spam Act 2003 (Cth)).
We do not sell your personal information. We may share it with trusted service providers who help us operate our business — for example, our website hosting and email-delivery providers — and only so they can perform services for us. We may also disclose information where required or authorised by law.
Some of our service providers (such as our website host and email-delivery provider) may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. As a security-focused IT provider, this includes appropriate technical and organisational safeguards. We retain personal information only for as long as necessary for the purposes described above or as required by law.
Our website does not use advertising or tracking cookies. If we introduce privacy-friendly, cookieless analytics in future, this policy will be updated accordingly.
You may request access to the personal information we hold about you, or ask us to correct it, at any time. Contact us using the details below and we will respond within a reasonable period.
We maintain procedures to respond to data breaches. Where a breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.
If you have a concern about how we have handled your personal information, please contact us first and we will work to resolve it. If you are not satisfied, you may contact the OAIC at oaic.gov.au.
For any privacy question or request:
Phone: 07 5500 0457
Or via our contact form.
Clarity Technology Group Pty Ltd (ACN 639 441 213), trading as Clarity — IT For Business · Northern Rivers, Gold Coast & Brisbane.