IT SUPPORT · TOWING & SMASH REPAIR

IT Support & Managed IT
for Towing & Smash Repair.

Insurer portals, quoting, parts and dispatch — if any of it stops, jobs stall and cars sit in your yard unbilled. Clarity keeps towing operators and smash repairers across the Northern Rivers, Gold Coast and Brisbane running, from the tilt tray to the spray booth.

WHAT STALLS A BUSY WORKSHOP

The IT risks unique to towing & smash repair.

Your revenue flows through insurer assessing portals and a tightly-run workshop. When the network drops or a portal login fails, quotes don't go out, jobs don't get authorised, and vehicles pile up waiting on approvals.

Insurer & assessing portalsSuncorp, RACQ, AAMI and assessor systems are your lifeline. We keep the connection fast and reliable so authorisations never stall.
Job & workshop managementiBodyshop and estimating systems run the whole shop. Downtime means lost bays and blown ETAs. We keep the core system available.
Quoting & partsAccurate estimates and parts ordering drive your margin. We keep PartsCheck and estimating tools connected and quick.
After-hours dispatchTow jobs come in at all hours. We keep dispatch, phones and job entry running around the clock so no call is missed.
Field & mobile connectivityDrivers need job details, photos and PODs from the roadside. We give crews reliable mobile access wherever the job is.
Payments & excessCollecting excesses and private-work payments needs EFTPOS and systems that stay up. We keep the till ringing, not spinning.
UPTIME & SECURITY

Jobs and payments
that never stop.

We build your network for uptime and protect the customer and vehicle data you handle — so a portal drop, a dead PC or a cyber-attack never leaves cars in the yard and money on the table.

  • Reliable connectivity — redundant internet so insurer portals and quoting stay online through the day.
  • Secured systems — MFA, patching and monitoring across office PCs, workshop terminals and mobile devices.
  • Tested backups — verified restores of job, quoting and accounting data so a failure never wipes a week of work.
SYSTEMS WE SUPPORT

We know the tools that run a tow yard and a body shop — and how to keep them fast, connected and backed up.

iBodyshopRepairhubEstimating toolsPartsCheckInsurer assessing systemsEFTPOSMicrosoft 365

Want your systems accessible from any site or the roadside? Our cloud team moves you off the fragile office server so work happens anywhere.

HOW CLARITY HELPS

A managed IT partner that speaks workshop.

Fully managed IT with fast local support, plus a vCIO who plans technology around extra bays, new sites and insurer requirements.

STEP 01

Free IT health check

We audit connectivity, portals, workshop systems, mobile access and backups.

STEP 02

Stabilise the shop

Redundant internet and reliable devices so quoting and portals stay up.

STEP 03

Secure & connect

MFA, monitoring and mobile access for drivers and roadside crews.

STEP 04

Manage & evolve

Proactive support and a roadmap that scales with your yard and bays.

BUILT FOR TOWING & SMASH REPAIR

Are portals and jobs stalling on IT?

Book a free IT Health Check and we'll show you where downtime is costing you jobs and payments — and how to keep the workshop moving.